Contact us at Wonaco Casino
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The fastest answer. Log in so the agent can see your account straight away.
Deposits, withdrawals, verification
Payment history, KYC uploads and limits live in your profile, open any time.
New to Wonaco?
Registration is quick, and new players start with the welcome bonus.
Up to €2,500 + 200 FS on the first 3 deposits
While you wait for our reply, your welcome package is ready to claim.
How we help
Our support team handles accounts, payments, bonuses and technical issues. Most questions are solved in the first reply.
Taking a break
Support can apply limits, time-outs and self-exclusion on request. Wonaco is strictly for players aged 18+.
When we answer
We are online 24/7. Typical reply time: a few minutes on live chat.
Where to write
Live chat is the fastest route and is open inside your account. For anything that needs documents, write to [email protected].
Documents
If we request documents, the reason is always explained in the message. Checks are usually completed within one working day.
What to include
A username, a time and one screenshot are usually enough for us to find what happened. Never send us your password: we will never ask for it.
Complaints
Not happy with a reply? Write "complaint" in the subject line to [email protected]. We confirm receipt and give a final answer as quickly as we can.
Thank you
Every message is read by a person, not a bot. Thank you for helping us improve Wonaco.
Send us a message
Thank you!
Your message has reached our team. We usually reply within a few hours.